How CRM Can Improve Customer Onboarding standard
Many businesses today focus on delivering quality rather than just making a sale. It is obvious, as building meaningful relationships with your customers is the key to beating off stiff competition. The early stage of fostering a connection with your users is customer onboarding. This process can either become the beginning of long-term loyal interaction, or your product may just get lost in the pile of ‘tried but not activated’. So let’s find out what is intimidating in the process of customer onboarding and discover ways how it can be improved with a CRM system. What is customer onboarding and why bother? Customer onboarding, in a nutshell, is the initial process of new users starting to use your product. It includes signing ...
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