by Lindsay Brown | Jun 23, 2025 | Customer Experience
In the business world, customer satisfaction is a very important factor for a business to survive. Every company wants to improve its client experience. Customer training using a Learning Management System (LMS) is one such method. In this article, we will discuss how...
by Lindsay Brown | Feb 26, 2025 | Analytics, Customer Experience, Launch
Understanding customer behavior is key to successful marketing. Businesses that know how users interact with their products can make smarter decisions. Product analytics provides deep insights into customer journeys, pain points, and preferences. By using data,...
by Lindsay Brown | Dec 18, 2024 | Customer Experience
People are very good at knowing when they’re having a good time or when they like something, but they’re not necessarily great at verbalizing this sentiment. For instance, they may know they dislike your app or website, but they may not understand why. Maybe...
by Lindsay Brown | Jul 25, 2024 | Content Marketing, Customer Experience
CRM-driven content marketing has become indispensable for reaching and engaging customers effectively. Businesses can create more personalized and impactful marketing strategies by tailoring content to customer journeys. This approach enhances customer experience and...
by Lindsay Brown | Nov 6, 2023 | Customer Experience
In the competitive business world, B2B companies recognize the significance of customer education. It is vital to ensure customers make the most of their products and services, fostering satisfaction and loyalty. An essential component of B2B customer education is...
by Lindsay Brown | Oct 19, 2023 | Customer Experience
Customer insights, derived from data and feedback, have become invaluable assets for companies aiming to drive growth. These insights can influence everything from financing decisions to marketing strategies, ultimately leading to enhanced customer satisfaction and...
