by Lindsay Brown | Jun 19, 2023 | Business Development, Customer Experience
In science, “synergy” refers to the way two or more elements combine for greater results than they could achieve on their own. And in business, the same can be true in the C-suite, where collaboration between leaders yields greater efficiency and better...
by Lindsay Brown | May 3, 2023 | Customer Experience
Business analytics have come a long way in the last decade. Now that there are easy-to-use software solutions that don’t require a huge investment, businesses of all sizes can use analytics to reach a variety of goals. Analytics might have a questionable reputation...
by Lindsay Brown | Nov 3, 2022 | B2B Marketing, Customer Experience
The customer journey is the process a customer goes through when buying a product or service. A B2B customer journey map is an interactive tool that shows how customers are targeted and engage with your brand. It provides insight into their needs and motivations,...
by Lindsay Brown | Sep 22, 2022 | Customer Experience
Many businesses today focus on delivering quality rather than just making a sale. It is obvious, as building meaningful relationships with your customers is the key to beating off stiff competition. The early stage of fostering a connection with your users is customer...
by Lindsay Brown | Sep 15, 2022 | Customer Experience, Marketing Strategies
Many sports organizations have increased the time and money allocated towards marketing their services. Game promotions are believed to increase attendance in baseball leagues. As the size and popularity of national and international sports grow, so is the field of...
by Lindsay Brown | Aug 25, 2022 | Customer Experience
Exceptional customer experience is no longer a luxury—it has become a necessity for businesses. To attract loyal customers and ensure your business’s success, you need to provide customers with a memorable and unique experience. That said, personalization is key to...
