Categories ArchivesCustomer Experience

No business can become a success without good customer relationships. Regardless of the size of your enterprise and the industry it belongs to, rest assured, the way you care about your clientele can mean the difference between steady growth in the market (read boosted revenues) and quick disappearance from the scene. Building sound relationships with their customers is especially important for small businesses that are usually one of the most vulnerable categories in terms of coping with the highly competitive environment. Did you know that almost 80% of customers claim that they always give preference to a brand that sends a message it does care about their needs and understand them? Let’s face it, in these days and age, people ...

Looking to increase sales in your fashion retail store? The retail industry can be very competitive, so you need to find something that makes you stand out from the crowd.  How can you provide more value to your customers? The answer is: by relying on technology. According to the National Retail Federation, more than 65% of customers say that shopping technologies and innovations improved their experience, In addition, 3 out of 5 consumers say that retail’s investment in technology is improving their experience both online and in-store.  In this article, we’re discussing how retail companies can use technology to increase sales and overall store performance.  1. Use Management Software Software is one of the most important tools that every business needs to have. ...