by Hannah Wozniak | Jun 11, 2026 | Business Development
A single frontline support agent costs $10,000 to $20,000 to replace, and in-house contact centers churn through 30 to 45 percent of their agents every year, according to industry data compiled by Vonage. For a growing company, that turnover inflates the cost of every...
by Lindsay Brown | Sep 14, 2018 | Content Marketing, Marketing Best Practices
In the beginning of the year, Forbes ran an article about 10 Great Marketing Jobs for 2018 based on average salary, number of postings for the positions on Indeed.com, and three-year growth percentage. Here are four of the positions – Senior Social Media Specialist,...
